Frequently Asked Questions
Everything you need to know about your high-performance gear.
How do I determine my size for De Soto Sport apparel?
We provide a detailed size chart on every product page. Since triathlon gear is designed for a snug, aerodynamic fit, we recommend measuring your chest, waist, and hips. If you are between sizes, we suggest sizing up for comfort.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return or exchange unworn items with original tags attached within 30 days of the delivery date.
Do you ship internationally?
Yes, we ship our performance gear worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
How should I care for my technical fabrics?
To prolong the life of your gear, we recommend hand washing in cold water with mild detergent and hanging to dry. Avoid bleach, fabric softeners, and tumble drying, as high heat can damage the technical fibers and elasticity.
How long will it take to receive my order?
Standard domestic orders are typically processed within 1-2 business days and delivered within 3-7 business days. Expedited shipping options are available at checkout if you need your gear for an upcoming race.
Are your products covered by a warranty?
Yes, we stand behind our quality. De Soto Sport products are covered against manufacturing defects in materials and workmanship for one year from the date of purchase.